Do Over! (or Bill Heard's Got My Truck Man!)
Tonight I saw the incredulous story about Bill Heard Chevrolet "Dealership Doesn't Like Deal, Takes Car Back" as reported on the 10 pm news at WTVF, the CBS affiliate here in Nashville.
As reported:
Car dealers are often the butt of jokes. But one local truck buyer is not laughing tonight about the deal that he got -- and lost. Consumer advocates say this case raises lots of questions about how a well-known auto dealer does business.
Earl Kieselhorst thought he owned a 2003 Chevy Silverado -- a truck that he bought from Bill Heard Chevrolet in Antioch.
Kieselhorst says he "paid cash for it. Made the deal. Sales manager signed off on it. Signed all the paperwork. And drove off."
He traded in his car and gave the dealer a check for $8,100.
"I have the keys," Kieselhorst tells NewsChannel 5 investigative reporter Jennifer Kraus.
But he doesn't have his truck.
Bill Heard does.
"I can't see any reason why this wouldn't be my car," he adds.
Just one day after he bought the truck, a salesman from Bill Heard called to say the dealership was having second thoughts about the deal.
He told Kieselhorst that if he wanted to keep his truck, he needed to fork over another $10,000 -- something he refused to do. After all, he says, they had a signed deal.
But the next morning, when Kieselhorst woke up, his truck was gone.
Read the rest here
What say you? Kieselhorst or Bill Heard Chevrolet? Did Kieselhorst "pull a fast one on a green salesman" or should Bill Heard eat the mistake and move on?
2 comments:
Hi Walter, the old proverb says "everything sounds right until you hear the other side of the story". Appreciate your take on the story. I am somewhat perplexed about all of the unresolved complaints the BBB has on the Heard dealership.
bill Heard is notorious for being one of the most crooked car dealerships in America. I live in Nashville, and bill heard had to leave town because not just because of Earl Kieselhorsts story, but because of hundreds of others. To say that this guy is a liar because he is in the mortgage business is unfair, especially when you compare it to Bill Heards horrible horrible track record.
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